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Represents a single submission of a website contact form, storing the visitor's details and message. It is linked to the website, branch and admin organisation it was received on, and optionally to the submitter's profile. Creating one via the contact form service triggers auto-response and notification emails, and drives lead and funnel tracking through the contact form submitted funnel event. Extra form fields not covered by the built-in properties are stored as name and value pairs and read back with fieldValue.
Group: Database Entities
Implements: Serializable, Relational
Properties
| Property | Returns | Description |
|---|---|---|
| acknowledgedDate | Date | Date this contact request was acknowledged or actioned by an admin user, or null if it has not yet been acknowledged. |
| adminOrg | Organisation | The admin organisation that owns the website this contact request was submitted to. May be null on records migrated before this field was introduced. |
| attachments | List<ContactRequestAttachment> | Files uploaded with this contact form submission. |
| branch | Branch | The branch of the website this contact request was received on. |
| company | String | Company name entered by the submitter, up to 1024 characters. May be null. |
| contactForm | String | Path or identifier of the contact form that was submitted, used to distinguish between multiple contact forms on the same website. |
| createdDate | Date | Date and time this contact request was received. Never null. |
String | Email address entered by the submitter, up to 1024 characters. | |
| fields | List<ContactRequestField> | Extra form fields captured for this submission, beyond the built-in properties such as email and message. Set via addField and read back with fieldValue. |
| firstName | String | First name entered by the submitter, up to 1024 characters. May be null. |
| id | long | Unique database identifier for this contact request. |
| message | String | Free-text message entered by the submitter, up to 100000 characters. |
| phone | String | Phone number entered by the submitter, up to 1024 characters. May be null. |
| profile | Profile | The profile of the submitter, when the contact form was submitted by a logged-in or otherwise identified user. May be null for anonymous submissions. |
| sourceIp | String | IP address the contact form submission was received from. |
| surName | String | Surname entered by the submitter, up to 1024 characters. May be null. |
| userAgent | String | The HTTP User-Agent header sent by the submitter's browser, up to 1024 characters. May be null. |
| website | Website | The website this contact request was submitted to. |
Methods
getId() · getAdminOrg() · getCreatedDate() · getAcknowledgedDate() · getProfile() · getBranch() · getUserAgent() · getContactForm() · getSourceIp() · getWebsite() · getAttachments() · getFields() · getCompany() · getEmail() · getFirstName() · getPhone() · getSurName() · getMessage() · fieldValue(String name)
getId()
Returns: long
Unique database identifier for this contact request.
getAdminOrg()
Returns: Organisation
The admin organisation that owns the website this contact request was submitted to. May be null on records migrated before this field was introduced.
getCreatedDate()
Returns: Date
Date and time this contact request was received. Never null.
getAcknowledgedDate()
Returns: Date
Date this contact request was acknowledged or actioned by an admin user, or null if it has not yet been acknowledged.
getProfile()
Returns: Profile
The profile of the submitter, when the contact form was submitted by a logged-in or otherwise identified user. May be null for anonymous submissions.
getBranch()
Returns: Branch
The branch of the website this contact request was received on.
getUserAgent()
Returns: String
The HTTP User-Agent header sent by the submitter's browser, up to 1024 characters. May be null.
getContactForm()
Returns: String
Path or identifier of the contact form that was submitted, used to distinguish between multiple contact forms on the same website.
getSourceIp()
Returns: String
IP address the contact form submission was received from.
getWebsite()
Returns: Website
The website this contact request was submitted to.
getAttachments()
Returns: List<ContactRequestAttachment>
Files uploaded with this contact form submission.
getFields()
Returns: List<ContactRequestField>
Extra form fields captured for this submission, beyond the built-in properties such as email and message. Set via addField and read back with fieldValue.
getCompany()
Returns: String
Company name entered by the submitter, up to 1024 characters. May be null.
getEmail()
Returns: String
Email address entered by the submitter, up to 1024 characters.
getFirstName()
Returns: String
First name entered by the submitter, up to 1024 characters. May be null.
getPhone()
Returns: String
Phone number entered by the submitter, up to 1024 characters. May be null.
getSurName()
Returns: String
Surname entered by the submitter, up to 1024 characters. May be null.
getMessage()
Returns: String
Free-text message entered by the submitter, up to 100000 characters.
fieldValue(String name)
Returns: String
Looks up the value of one of this contact request's extra fields by name.
| Parameter | Description |
|---|---|
name | the name of the extra field to look up |
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