Here to help

Explore the different ways the Kademi team can support you using our software.

Got a question?

Got stuck and not sure how to configure something in your account? That's ok, we've got you covered.

Submit a support ticket below and add as much detail as you can so the Kademi team can guide you.  

Need some work doing?

Got too much on and need help configuring something in your Kademi account?

Submit a support ticket below and add as much detail as you can so the Kademi team can understand what you need doing.

Found a bug?

If you can see something that isn't working correctly, please let the Kademi team know.

Use the 'Report a bug' form below and submit a ticket so we can review and confirm the issue. There is no charge for this work.

Get Support

Submit your support ticket below and get the support you need from the Kademi team.

 

Ask Kademi to assist with importing data, editing content, creating customisations, or just about anything else. Please provide as much detail as you can, and we'll get back to you to confirm the requirements and cost before proceeding.  

Please attach any files relevant to the task and ensure you include a link to the admin console screen you are using.

 

 

If you've seen a problem please let us know. We'll confirm the issue and keep you informed.

Please provide as much information as you can. At a minimum we need to know:

  • the address of the page where you saw the problem (ie the URL)
  • which user account (if any) to use to see the problem
  • a description of the problem you saw. Screenshots are really helpful, and can be attached below
  • how urgent the issue is