When deleting pages from your site, you may need to redirect users elsewhere if they land on the deleted page. Follow the steps below to delete a page from your website, and set up a redirect.
1 Go to Content, then Edit web pages.
If you are editing a live site, you will need to create a new version of the site to make the changes in.
2 Click on the versions drop down, then click the copy icon next to the currently live site version.
3 Enter a name for the new site version, then click Copy.
4 Select the new site version from the versions drop down.
5 Delete the relevant page by clicking the drop down arrow next to the page, then selecting Delete.
Note that the page's path (/customer-support.html) will be used for the redirect, so you may find it useful to copy it now.
6 Log in to the new version of the site as a test user to confirm that the page is deleted as expected by navigating to the relevant path.
Next KRedirect will need to be installed to set up the redirect for this page.
7 Go to Website Manager, then Websites, and open the settings for the relevant website.
8 Click Find more apps.
9 Find and select KRedirect.
10 Install KRedirect in your site.
A KRedirect menu item will now be available.
11 Go to KRedirect, and click New.
12 Enter the Source URL - this is the path of the page that was deleted.
13 Enter the Target URL - this is the path of the page that users should be directed to if they land on the old page.
14 Add notes if needed, then select the website the redirect will occur on.
15 Click Save to create the redirect.
16 Go back to Content, then Edit web pages, and click Publish to make the new version of the site available.
17 Click Publish now to confirm.
18 Log in to the live version of the site as a test user, and navigate to the URL of the old page. You should be redirected to the new URL.