Kchat

2018-03-28 19:11:00.0
Community Management

Kchat

Kademi's Kchat is a web service that allows businesses to communicate, or chat, in real time with visitors to their Web site. Kademi's Kchat is commonly used to provide immediate customer support and information to clients and customers using text, pictures, and video's files

Go to the marketplace

You need to install applications on your website

  • Go to website manager, select website

  • Click on the settings button of your website

  • Next click on find more apps

Search for an application called Kchat

Testing Kchat

When a user accesses your website

Kchat is installed and will view on the bottom left-hand side of the entire website

This instance below a user has typed an inquiry to admin

Communicate on Kchat notifications

On the dashboard of your website

Go to the kchat notifications icon

Click to open the drop-down menu