References

Find below a list of handy resources to help you learn more about Kademi's software.

Kademi Security Update

A roundup of Kademi's security capabilities and recommended practices across admin access, participant accounts, program risk, fraud prevention, and IDP rules.

23/10/2026 10:53

Security

Guide to CAPTCHA in Kademi

Learn how to configure CAPTCHA in Kademi to reduce spam and automated submissions, protect forms, and choose the right setup for your website.

22/10/2026 06:47

Developers Fundamentals Website Management Security

Tailoring Website Security with Kademi’s Custom IDP Rules

Learn how Kademi’s custom IDP rules can restrict traffic, protect sensitive functions, manage login activity, and monitor security events.

22/10/2026 06:37

Developers Website Management Security Smart Automation

How Kademi’s Global IDP Policy Helps Protect Your Website

Learn how Kademi’s global IDP policy helps protect your website with request filtering, login activity checks, and optional adaptive rate limiting.

22/10/2026 06:23

Developers User Management Website Management Security

Limit store and category visibility by groups and organisation types

Choose which groups and organisation types can see each eCommerce store and product category. Everyone else won't see them on the website, and can't buy their products.

19/10/2026 14:10

eCommerce

Shopping Cart Goal: filter by product, SKU and brand

The Shopping Cart Goal journey node can now wait for specific products, SKUs or brands, with a match rule for any item, all items, a minimum quantity or a minimum value.

19/10/2026 09:49

eCommerce Smart Automation

Reporting on fraud and anomalies

Put fraud events, refused operations and anomaly alarms on reporting dashboards and website pages: the two ready-made dashboards, building your own, the website components, and who sees what.

15/10/2026 17:54

Analytics & Reporting

Strict vs Lenient: Controlling What a Course Enrolment Unlocks in KLearning

Learners now see only the courses they're enrolled in. A new Role applicability setting lets you decide whether a course enrolment also unlocks the rest of the program (Lenient) or only that course (Strict).

14/10/2026 19:23

eLearning Website Management

How to Add Related Query Columns to an Index Query

Pull values from a second, related index query into your results table and CSV export. For example, show each organisation's count of active module statuses, with no custom query table.

14/10/2026 12:48

Analytics & Reporting

Exporting data on a schedule with the export wizard

Send an index query, data table or query table to another system as a CSV file - by SFTP, FTP, HTTP or email - once or on a schedule, previewing the data before you choose it.

10/10/2026 10:07

Integrations Analytics & Reporting

Data tables: list, filter and export any records

List any kind of record - memberships, points, orders and more - with the columns you choose, restrict it to a date range, filter and sort it, then download it, chart it or send it to another system on a schedule.

10/10/2026 10:03

Analytics & Reporting

Building with Kademi agents: definitions, specialists, events and memory

A working guide to Kademi agents: configuring definitions, specialists and delegation, tools and skills, thinking and budget, events and anomaly detection, timers, memory, agents on your website, and reviewing chats.

9/10/2026 08:38

Developers Fundamentals Analytics & Reporting Smart Automation

How to edit a question in an FAQ block

Learn how to change an existing question or answer in an FAQ block without deleting it and adding it again.

9/10/2026 08:03

Editing Content

Building reporting selectors: custom report filters for your app

Register a reporting selector in your app, filter index queries on its placeholder, and add the Reporting Selector component so participants can narrow every report on a site. Worked example: a lead stage filter.

8/10/2026 15:37

Developers Analytics & Reporting

Saved charts: build your own charts for dashboards and pages

Create reusable charts with two value axes, columns and lines together, your own colours, pies and horizontal bars, and data from several index queries, then place them on reporting dashboards and website pages.

8/10/2026 13:11

Analytics & Reporting

Filtering reports with the Reward Selector

Add the Reward Selector component to a page, choose whether it lists promotions, points buckets or both, and use $selectedRewards in index queries so reporting components follow the selection.

8/10/2026 12:47

Incentives Editing Content Analytics & Reporting

Adding columns from a related index query

Join a related index query to show its values as extra columns, such as the points each participant has received, in your results table and CSV export.

8/10/2026 09:36

Analytics & Reporting

Building on Kademi with a coding agent

Set up a coding agent such as Claude Code for Kademi, then build a working component with it, from an empty folder to a live page.

7/10/2026 15:35

Developers

Making Referrals Easy to Share and Accept with KReferral

Set up one-click referral sharing for your participants and a personalized landing page for the people they invite.

30/9/2026 18:24

Incentives Editing Content Website Management Analytics & Reporting

Approve the order before the card exists

Kademi now lets you hold gift card and prepaid card orders for review before Blackhawk issues them, with the riskiest orders sorted to the top of the queue.

24/9/2026 12:36

eCommerce Integrations Security

The Agents Framework

Kademi's AI assistant is no longer one assistant. It is a root agent that routes work to eleven named specialists, each owning one area of the platform, running a structured loop under budgets an administrator can see and change. This is what shipped, where it is configured, and what it does on screen.

14/9/2026 15:52

Developers Integrations Security Smart Automation

Kademi Fraud Prevention

Every purchase, voucher redemption and signup in a Kademi account is scored against a set of fraud rules. This is the reference for what it does, what an administrator can change, and how it connects to intrusion detection and to the Copilot agents.

14/9/2026 12:32

Fundamentals Security

Password Policies in Kademi

Password rules are set on the group, not the account. Where the setting lives, what every field does, and the two requirements it cannot meet on its own.

7/9/2026 09:29

Content slots, run from a blog article

Turn a blog article into a swappable content slot — one component pulls an image or file onto any page, updated in the admin console with no page edits.

27/8/2026 18:22

Editing Content Developers Blogs & Forums Website Management

Anomaly Detectors: How to Catch Unusual Metric Changes Before They Become Problems

26/8/2026 12:40

Analytics & Reporting Smart Automation

Voucher Expiration Rule Types — Developer Guide

A pluggable way to compute when a voucher expires using JS rules in the Queries repo — for calendar logic (end of month, end of quarter, etc.) that fixed day-count or fixed date modes cannot express.

14/8/2026 08:41

Developers

Marketing Development Funds Setup & Workflow Guide

12/8/2026 15:34

Incentives User Management

Continuous level points, and seeing exactly how they were calculated

12/8/2026 13:42

Incentives Feedback & Recognition

Record Matchers

12/8/2026 12:12

Incentives eCommerce

IP Whitelisting for Penetration Testing

How to let your security testers through Kademi's protections for a penetration test or vulnerability scan.

5/8/2026 13:55

Security

Creating and Editing Integration Endpoints in Kademi

Set up a new import or export endpoint, or update an existing one's connection details and pipeline steps, directly from the Kademi admin UI — no XML editing required for most cases.

4/8/2026 16:21

Developers Integrations

How to Create an Agent Definition in Kademi

27/7/2026 14:52

Fundamentals Solutions Smart Automation

Exporting data via SFTP

Learn how to export query data via SFTP to securely share it.

27/7/2026 12:09

Integrations

How to Assign an AI Agent to Automate Journey Tasks

23/7/2026 20:02

Fundamentals Solutions Smart Automation

How to Set Up Close to Level Notifications

Learn how to set up Close to Level Notifications in Kademi Recognition so participants get a timely nudge when they're just short of their next level — and how to connect that moment to an Automation or Journey.

14/7/2026 20:36

Incentives Emails & Marketing Feedback & Recognition

The Reporting Dashboard Component: How to Add It to Website Pages

Learn how the Reporting Dashboard component lets admins embed any existing Kademi dashboard directly onto a website page in just a few clicks — no backend changes required.

10/7/2026 20:33

Editing Content Website Management

Connecting to Kademi over MCP

2/7/2026 15:02

Developers User Management Website Management

Using Central Login

Learn how to access Kademi accounts using Central Login.

28/5/2026 15:14

User Management

Managing app updates in Kademi: account vs website level

Learn how to manage app updates in Kademi, including the difference between account-level and website-level updates, when to apply them, and how to avoid common issues.

24/4/2026 13:55

Editing Content Fundamentals Website Management

Adaptive Rate Limiting

20/2/2026 11:51

Website Management

Ensuring your eCommerce Store settings are retained between Website Versions

A small blog article detailing how to make sure your store settings are retained when making new website versions

8/11/2025 04:08

eCommerce Website Management

Dynamic Theming

28/10/2025 13:38

Connecting Your Domain to Kademi

19/9/2025 07:11

Website Management

How to use Kademi with Microsoft Dynamics 365

Learn how to integrate Microsoft Dynamics 365 with Kademi to sync leads, contacts, and organizations. This step-by-step guide covers credentials, environment setup, and custom column configuration.

8/7/2025 14:38

Developers User Management Integrations

Understanding lead management roles

Configuring roles for lead management can be tricky, because there are many different use cases that need to be handled. In this article we'll explain what each role is and how to use it.

24/3/2025 08:05

User Management

XE.com integration

23/12/2024 14:57

Incentives eCommerce Integrations

Awarding Points for Claims based on its Store Price

26/11/2024 08:54

Table Uploaders and Sanity Checking

18/11/2024 07:07

Using KWarranty for quick and easy product registration

KWarranty lets you capture product registration details quickly and easily with a receipt upload process.

25/10/2024 11:34

User Management

Managing your Domain Details

23/8/2024 09:03

Arcanum: How to Store Core Invoice Data on the Main Sales Claim

Learn to streamline your processes by efficiently storing and managing core invoice data on your main sales claim using Arcanum.

22/8/2024 11:02

KConfirmDetails: Managing Personal Detail Fields

22/8/2024 07:42

Editing Content

Creating QR Codes in Dashboard Alerts

a brief summary of how you can setup a dashboard alert that displays a qr code using a custom app

8/8/2024 08:44

Developers

Blackhawk Network Integration

Learn how to integrate your solution with BHN to automate gift card fulfilment.

22/7/2024 11:13

Incentives

Kademi Platform Outgoing IP Addresses

Discover the latest outgoing IP addresses for Kademi's clusters across different AWS regions, essential for maintaining smooth connectivity and network integration.

27/5/2024 09:30

Security

Deploying Apps to the Marketplace

This is a short guide on how to Deploy your Apps to the marketplace

30/4/2024 09:23

Developers

Getting started with Prezzee

25/3/2024 07:57

Creating Custom Indexed Fields on the Search Index

Sometimes you need to create a really complex report that uses fields from all over the place in Kademi However having to call different tables in the database multiple times when looping over data can become slow and cumbersome causing stability issues with the platform, Instead we can run code on a reindex to store data

15/3/2024 09:41

Developers

Configuration Management

Utilize configurations from the dashboard to generate a snapshot and facilitate the upload of the deployment file from associated accounts.

27/2/2024 16:03

Developers Website Management

Getting started with KPartnerAssistant

A quick tutorial on setting up KPartnerAssistant

7/2/2024 12:43

Searching the Audit Records

14/12/2023 10:33

AI Shopping Assistant

Kademi's AI shopping assistant can help your customers to find what they are looking for.

7/12/2023 09:31

Incentives eCommerce

How to use Kademi with Hubspot

22/11/2023 14:09

Syncing Custom Fields with Salesforce

8/11/2023 12:45

Developers

Getting started with Arcanum

A Quick little Video Guide on getting started with Arcanum

6/7/2023 08:10

eCommerce Solutions

User management with KTeams

Learn how KTeams can be used to manage users within an organisation.

8/6/2023 12:52

User Management

Managing group permissions

Learn how to manage permissions and roles for groups in Kademi.

4/5/2023 13:04

User Management Fundamentals Security

Managing website access

Learn how to manage who can access your websites in Kademi.

2/5/2023 14:12

User Management Website Management Security

Adding products to a store

Learn how to add products to eCommerce and reward stores in Kademi.

1/5/2023 14:08

Incentives eCommerce

Updating applications

Learn how to update applications in Kademi.

28/4/2023 15:15

Website Management

Safely changing website content using website versions

Learn how to use versioning to safely make changes to a live site.

27/4/2023 14:49

Editing Content Fundamentals Website Management

Components and containers in KEditor

Learn the basics of using KEditor in Kademi.

19/4/2023 11:23

Editing Content Fundamentals

How to use Kademi with Salesforce

6/4/2023 12:37

How to suppress KConfirmDetails Popup on your pages

6/4/2023 10:07

User Management Website Management

How to create a form based promotion

Learn how to create a promotion where participants can submit a photo to enter.

28/3/2023 14:16

Incentives

Using vouchers to encourage registration

Learn how to use vouchers to encourage new users to register.

23/3/2023 11:33

Incentives

How to add a Wishlist to your eCommerce site

Learn how to add the option for customers on your eCommerce site to save products to a wishlist.

22/3/2023 11:03

eCommerce

How to delete pages from your website

Learn how to delete pages from your Kademi website and redirect users elsewhere.

20/3/2023 12:46

Editing Content Website Management

How to change the logo displayed in the menu

Learn how to update the logo displayed in the menu on your Kademi website.

20/3/2023 12:18

Editing Content

Go-live Checklist

Use this handy checklist to remember some of the important steps in setting up a Kademi program.

3/2/2023 08:35

Fundamentals Solutions

Integrating Kademi with DocuSign

DocuSign is one of the world's most popular platforms for electronically signing off documents and agreements. In this article, we'll guide you through the process on how to integrate your DocuSign account with Kademi as well as using Journeys to automatically send your users documents to sign off on.

23/11/2022 12:54

Non-techical Kademi AMA - session 2

In this session we covered - new configuration management framework - Difference between KCRM and KTeams (for brand and channel) - Difference between Sales claim and claim tagging workflows - Custom reporting options for non-developers

15/9/2022 08:10

Ask Me Anything Incentives

Kademi AMA - Technical session 1

First in the Kademi AMA series. In this talk we covered - code authoring with ksync - version control with github - using kademi versions for team based projects - using ksync to source control journeys - new features for moving accounts and interactive login in set remote hash - load testing tools

14/9/2022 09:09

Ask Me Anything

eLearning Components for a Reporting Dashboard

14/9/2022 07:34

On Module Passed Automation Trigger

How to use an Automation Trigger to give rewards when a Module is Completed and Passed

18/8/2022 14:22

eLearning

Use automations instead of journeys!

Automations are faster, easier to setup and easier to manage then journeys. So if you just "when this do that" then use an automation instead of a journey Here's a video showing an example of setting up a once per day email notification when user's get points.

15/8/2022 12:46

Integrating with Stripe

10/8/2022 10:37

eCommerce Integrations

How to Review Leads without Tasks

15/7/2022 12:29

Listing Promotions to the User and Listing off the Winners

6/7/2022 17:36

Reindexing the Search Index

2/3/2022 14:10

Incentives eCommerce Developers User Management Integrations Feedback & Recognition Blogs & Forums Fundamentals Website Management Solutions Security

Moving hosted zones

Learn how to move hosted zones, domains and other information between accounts.

21/2/2022 14:47

Website Management

KBoot

Just information regarding using KBoot

8/2/2022 06:50

Developers

Adding a favicon to your site

20/1/2022 07:29

Editing Content Website Management

Resetting point allocations

19/1/2022 12:45

Incentives User Management

Kademi Self Hosting

7/12/2021 09:22

Developers

Displaying point awards for purchases on external ecommerce sites

2/11/2021 07:45

Incentives Developers

KReferral with Admin Approval Acceptance

How to use KReferral with Admin Approval on Registration and Activation

28/10/2021 13:37

Setting up a reward store from scratch

Learn how to set up a reward store from scratch.

15/10/2021 08:59

Incentives eCommerce

Integrating with a FTP to import data

20/9/2021 06:05

Integrations

Using the query builder

20/9/2021 04:26

Integrations

IDP Implementing protection against brute force attacks

This how-to shows configuring Kademi's IDP framework for protection against brute force attacks on user resources, such as logins and password reset page

25/8/2021 17:06

Developers Security

IDP Implementing CSRF Protection

This how-to shows configuring Kademi's IDP framework for protection against cross site request forgery attacks with CSRF tokens

25/8/2021 16:24

Developers Security

Installing a solution

See how easy it is to install a Kademi solution.

5/8/2021 15:48

Solutions

Custom CSS

Learn how to use custom CSS in your Kademi site.

5/7/2021 13:15

Editing Content

Using the Clarity app

11/2/2021 07:51

Integrations

Reusing content layouts

2/2/2021 11:16

Editing Content

Creating a sub account

26/1/2021 15:05

Fundamentals

Using the website readonly feature

Just a quick video which walks you through using Kademi's read-only feature which is used to safely edit and manage website content. Also shows how this can impact on editing pricing rules.

14/1/2021 09:27

Editing Content Website Management

Create an OTP login component

14/10/2020 19:08

Developers

Ways to sort products in your eCommerce store

See the different ways products in your eCommerce store can be sorted to display products that are most relevant to your customers.

15/9/2020 13:55

eCommerce Editing Content

Restricting products displayed to users with a price limit

15/9/2020 13:25

eCommerce Editing Content

Setting up a 3rd party integration with an embed code

8/9/2020 14:59

Integrations Website Management

User session replay

8/9/2020 14:43

User Management Website Management

Adding a member list to a company page

21/8/2020 07:13

Editing Content User Management

Group resources

5/8/2020 09:17

Editing Content User Management

Creating and managing forums

22/7/2020 07:54

Blogs & Forums

Adding downloadable resources to your site

20/7/2020 15:01

Editing Content

Using KCode

10/7/2020 09:36

Editing Content Fundamentals

Purchasing a domain outside of Kademi and pointing your nameservers

9/7/2020 16:18

Website Management

SendGrid integration

2/7/2020 11:16

Emails & Marketing Integrations

Using KCode for task approval in a sales claim approval workflow

Demonstrates creating a journey to automate the sales claim approval workflow, focusing on how to dynamically select users to assign tasks to for approval.

22/6/2020 14:38

User Management

How to make the menu dock to the top of the screen

10/6/2020 12:16

Editing Content

Editing pricing tiers in a spreadsheet

5/6/2020 07:32

Incentives eCommerce

Copy Paste in the File manager

See how to use the copy/paste function in Kademi's file manager to duplicate file and folder resources.

1/5/2020 08:06

Developers

Building custom registration forms

15/11/2019 20:37

Developers

Custom error pages

5/11/2019 10:05

Editing Content

Creating your own portlets with custom apps

1/11/2019 02:48

Developers

Simple points notification journey

Shows creating a journey to send users an email when they've been awarded points.

30/10/2019 04:39

Incentives Emails & Marketing

Custom reports

9/10/2019 07:32

Developers

Forms

9/10/2019 07:03

Developers

Handling email with a custom App

9/10/2019 06:59

Developers

Using the Kademi JSON Database

Learn how to use Kademi's built in JSON database to store arbitrary data structures.

9/10/2019 06:54

Developers

JavaScript controllers

9/10/2019 06:46

Developers

OAuth 2

9/10/2019 06:43

Developers

Profile matching and merging in integration scripts

9/10/2019 06:37

Developers

User and membership api

9/10/2019 02:26

Developers

Developing with surveys

9/10/2019 02:24

Developers

Send emails

9/10/2019 02:08

Developers

Setup notifications

9/10/2019 02:01

Developers

Granting public access to website resources

9/10/2019 01:35

User Management Website Management

How to use the org locator app

Learn how to use the org locator app to allow website visitors to search for their nearest organization.

8/10/2019 03:16

Editing Content Integrations

Using path resolvers

8/10/2019 03:12

Developers

Setting up DKIM

8/10/2019 03:08

How to check if a user is in a group from a contact form

8/10/2019 03:06

Developers

Authoring

8/10/2019 03:01

Developers

Developing with Ksync

8/10/2019 02:56

Developers

Using custom app API in emails

8/10/2019 02:39

Developers

Defining roles in custom apps

8/10/2019 02:32

Developers

Login forms and pages

8/10/2019 02:08

Developers

Embedding video on your website

8/10/2019 02:04

Developers

Create a custom payment form

8/10/2019 02:02

Developers

Style your site with LESS

8/10/2019 01:33

Developers

Customising editor styles and templates

8/10/2019 01:23

Developers

Setting up a signup form

Learn the ins and outs of our Signup form component

26/9/2019 10:18

User Management

Syncing calendars with Outlook

9/9/2019 09:29

Integrations

How to instantly copy a directory or website

4/9/2019 09:16

Website Management

Mail Servers

4/9/2019 06:18

Emails & Marketing Website Management

How to set up DKIM and test it

4/9/2019 05:41

Emails & Marketing Website Management

Enabling Google Analytics

4/9/2019 05:33

Web page permissions

4/9/2019 04:47

Editing Content Website Management

Setup Outlook to sync with a Kademi calendar

Video how-to showing setting up Outlook to sync with Kademi calendars.

21/8/2019 08:17

Developers

How to update training result codes

Video walkthough showing how to use advanced filtering of training results, and how to update training result codes

2/7/2019 09:34

eLearning

Recognition

We show you how to create a recognition program consisting of e-learning and sales achievement.

29/3/2018 07:25

Incentives eLearning Feedback & Recognition

Engagement scoring and escalating qualified leads

Learn how to create an engagement scoring and lead escalation

29/3/2018 07:23

Emails & Marketing User Management Integrations

Hyperlink email

A hyperlink, or simply a link, is a reference to data that the reader can directly follow either by clicking, tapping, or hovering. A hyperlink points to a whole document or to a specific element within a document.

29/3/2018 07:20

Emails & Marketing

Email forwarding

Learn how to use Kademi's email forwarder to redirect mail to one or more other email addresses.

29/3/2018 07:18

Emails & Marketing Website Management

Embedding code

Embed widgets from other services, eg videos from youtube, maps from google maps, etc. For most of these there are built in Kademi components to make life easy, but when there is no special component you can still just drop in a code snippet, referred to as "embedding"

29/3/2018 06:41

Editing Content Developers

Recognition Badges

Recognition badges are core to channels, employee engagement, achievements, and self-reward. A business strategy, They allow companies to focus and measure their goals and initiatives. Badges help staff feel needed in the organization and to know what actions or behaviors the company most values.

29/3/2018 06:17

Feedback & Recognition

Survey

Surveys are a method of gathering information from individuals. Surveys have a variety of purposes, and can be conducted in many ways. Use kademi's k-survey app to create a super easy survey for your viewers

29/3/2018 06:17

Feedback & Recognition

Linkedin share link

Use this link to share your information or a link to LinkedIn

29/3/2018 06:16

Integrations

Polls

Polls add elements of fun to viewers who can experience online polls to keep your website visitors interested and engaged, Reward or give discounts to your viewers or members.

29/3/2018 06:16

Feedback & Recognition

Query

Queries can accomplish a few different tasks. Primarily, queries are used to find specific data by filtering specific criteria. Queries can also calculate or summarize data, as well as automate data management tasks. Other queries include parameters, totals, crosstab, make tables, append, update and delete. For example, a parameter query runs variations of a particular query, which prompts a user to insert a field value, and then it uses that value to create the criteria, while totals queries allow users to group and summarize data.

29/3/2018 06:16

User Management

Kchat

Kademi's Kchat is a web service that allows businesses to communicate, or chat, in real time with visitors to their Web site. Kademi's Kchat is commonly used to provide immediate customer support and information to clients and customers using text, pictures, and video's files.

29/3/2018 06:11

User Management Website Management

Google maps

Use Google maps where required on your website, we show you how to add Google API keys and embed your location code for this application to work perfectly.

29/3/2018 05:56

Integrations

Facebook share link

Use this link to share your information or a link to Facebook

29/3/2018 05:55

Integrations

FullStory integration

FullStory, allows the administrator to see exactly what your customers or users are doing, where they're getting stuck, what they're interested in, products, pages and more.

29/3/2018 05:55

Integrations

Experiments

Learn how to get live statistics from various articles, blogs, style layouts, buttons, text, images which will give you feedback to which variant works best for you and your website to target a specific audience!

29/3/2018 05:55

Emails & Marketing User Management Website Management

Comments

Comments are useful for explaining, illustrating, or criticizing, an observation or remark expressing an opinion or attitude, critical and constructive comments. e.g - e-learning, blogs, rewards, and e-commerce stores etc...

29/3/2018 05:54

User Management Blogs & Forums

Blogs

Learn how to use Kademi's blog application to create and manage articles for your website.

29/3/2018 05:54

Blogs & Forums

Search engine optimization

Add meta tag keywords and descriptions to all of your web pages to make your website more active on the world wide web.

29/3/2018 05:32

Emails & Marketing Website Management

Create a contact form with Google ReCaptcha

Use a contact form to allow customers to contact you from your website, and add Google ReCaptcha to prevent spam submissions.

27/3/2018 18:41

Editing Content Integrations

How to delegate a domain

Adding your old domain name to Kademi, we explain in a few simple steps how to delegate your setting into Kademi.

27/3/2018 08:00