Here to help

For Software Support:

Please select the Support category to ask any question on how to use our software. Be sure to provide as much detail as you can, attach any files, and ensure you include a link to the admin console screen you are using.

 

Reporting a bug: 

Please select the Bug category if you've seen a problem. We'll confirm the issue and keep you informed.

Please provide as much information as you can. At a minimum we need to know:

• the address of the page where you saw the problem (ie the URL)
• which user account (if any) to use to see the problem
• a description of the problem you saw. Screenshots are really helpful, and can be attached below
• how urgent the issue is